Event Program

Wednesday, February 4, 2026 First business day

Morning

09h00 – 09h45
PLENARY CONFERENCE The hidden factory: How AI unlocks profitability you never knew you had

Lunch

12h30 – 13h15
PLENARY CONFERENCE The power of care: Elevating e-Commerce through CX

Afternoon

16h00 – 16h45
EXHIBITOR WORKSHOP TP: Findasense - Strategically Connecting BX & CX
Thursday, February 5, 2026 Last day & closing

Morning

09h00 – 09h45
PLENARY CONFERENCE Agentic Commerce: How it will become the fastest-growing channel for retail

Afternoon

15h00 – 15h45
PLENARY CONFERENCE The new CS law, new rules in a more digital economy